Terms & Conditions for service with Starma Llama
Deposits and Payments:
a) A deposit is required to secure your booking with Starma Llama. The amount of the deposit will be determined by the size and type of event and will be communicated to you during the booking process.
b) The deposit is non-refundable; however, it can be used to reschedule the booking date to a mutually agreed date, subject to availability.
c) The remainder of the invoice must be paid no later than 1 month prior to the event.
Cancellation:
a) In the event of cancellation by the client, the deposit will be forfeited.
b) In the event of cancellation by Starma Llama, the full deposit will be refunded to the client. Additionally, Starma Llama will take responsibility for finding a suitable replacement DJ for the event and will provide a handover of all prior planning, including the event timeline and music preparation.
Event Details:
a) The client will provide all necessary event details to Starma Llama, including event date, start time, and venue location.
b) The client will provide any necessary access to the venue at least 2 hours before the scheduled start time.
c) Starma Llama will make every effort to accommodate any changes to the event details, subject to availability.
Meals and Drinks:
a) For events lasting more than 5 hours, the client will provide meals and drinks for Starma Llama’s DJ and any accompanying staff.
b) The client will provide adequate seating and table space for Starma Llama’s DJ and any accompanying staff.
Equipment and Set-Up:
a) Starma Llama will provide all necessary equipment, including sound systems, lighting, and DJ equipment.
b) Starma Llama will set up all equipment at the agreed-upon time and location.
c) The client will provide adequate power supply and a secure area for Starma Llama’s DJ equipment.
Adequate Shade and Wet Weather Coverage:
a) The client is responsible for ensuring adequate shade or coverage for the DJ setup in case of wet weather or intense sun exposure.
b) Starma Llama can provide shade or coverage for an additional cost. This service must be communicated and agreed upon prior to the event.
Liability:
a) Starma Llama will not be liable for any injury or damage to persons or property, except where such injury or damage is caused by the negligence of Starma Llama or its staff.
b) The client agrees to indemnify and hold Starma Llama harmless from any claims, damages, or expenses arising from the event.
Force Majeure:
a) Starma Llama will not be liable for any failure to perform its obligations under this agreement where such failure is caused by events beyond its reasonable control, including but not limited to natural disasters, war, government action, pandemics, or other unforeseeable events.
b) In the event that a force majeure event occurs, both parties agree to communicate promptly and work together to reschedule the event to a mutually agreed-upon date. If rescheduling is not possible, Starma Llama will refund any payments made, excluding the non-refundable deposit.
Termination:
a) Either party may terminate this agreement without liability in the event of an unforeseeable circumstance beyond either party’s control, including but not limited to weather-related incidents, government shutdowns, pandemics, or other disasters.
b) In the event of termination due to such unforeseeable events, neither party shall be liable for any damages or costs arising from the termination.
Media Release:
a) The client grants Starma Llama the right to take photographs and video recordings during the event.
b) The client agrees that Starma Llama may use, edit, and publish these photographs and video recordings for promotional purposes, including but not limited to use on Starma Llama’s website, social media, and marketing materials.
c) Starma Llama agrees to use the photographs and video recordings in a respectful and appropriate manner.
Governing Law and Jurisdiction:
a) This agreement shall be governed by and construed in accordance with the laws of Australia.
b) Any dispute arising out of or in connection with this agreement shall be resolved through mediation or arbitration in accordance with the rules of the Resolution Institute, or any other recognized dispute resolution organization, and the parties agree to submit to the exclusive jurisdiction of the courts of Australia.
By paying the deposit, the client acknowledges that they have read and understood all the terms and conditions outlined above and agree to be bound by them.